Shipping
Information
Shipping Rates
Australia
STANDARD (3-7 Days)
Free standard shipping on all Australian orders.
New Zealand
STANDARD (4-8 Days)
Standard international post on all orders – $19.00
Shipping Insurance
- We love nothing more than your parcel reaching you safely! Shipping Insurance provides protection for orders that are lost, broken or stolen. For a small additional cost add Shipping Insurance to your shopping cart to enable protection.
- In the rare event that your order is deemed lost, broken or stolen by Australia Post (AU orders) or DHL (International orders), please contact our customer care team at : ritzi.com.au.
- We are not liable for lost/missing orders that are not insured.
Additional Information
- Once your parcel has been shipped, your tracking information will be sent via email – keep this little number safe and secure as it will tell you exactly when your delivery will arrive.
- All parcels are sent requiring a signature on delivery. If you request this to be left via safe drop or without signature, we cannot take responsibility for any damaged, lost, or stolen goods.
- We work hard to pack your order within 2-4 hours from purchase time (excluding weekends). If you have made an error in your address then please contact us immediately.
