Shipping

Information

Shipping Rates

Australia

STANDARD (3-7 Days)
Free standard shipping on all Australian orders.

New Zealand

STANDARD (4-8 Days)
Standard international post on all orders – $19.00

Shipping Insurance

  • We love nothing more than your parcel reaching you safely! Shipping Insurance provides protection for orders that are lost, broken or stolen. For a small additional cost add Shipping Insurance to your shopping cart to enable protection.
  • In the rare event that your order is deemed lost, broken or stolen by Australia Post (AU orders) or DHL (International orders), please contact our customer care team at :  ritzi.com.au
  • We are not liable for lost/missing orders that are not insured.

Additional Information

  • Once your parcel has been shipped, your tracking information will be sent via email – keep this little number safe and secure as it will tell you exactly when your delivery will arrive.
  • All parcels are sent requiring a signature on delivery. If you request this to be left via safe drop or without signature, we cannot take responsibility for any damaged, lost, or stolen goods.
  • We work hard to pack your order within 2-4 hours from purchase time (excluding weekends). If you have made an error in your address then please contact us immediately.